Returns & Warranty

30-Day Return Policy

Items shipped from Dpture.com can be returned within 30 days from the date the product is purchased in most cases (shipping fee may apply). Some products have different policies or requirements associated with them. Only items that have been purchased directly from Dpture.com can be returned to Dpture store. If you have purchased an item from one of our Authorized Dealers, please contact them directly regarding their return policy.

Dpture.com may test items that are returned because they didn't start when they arrived and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. We do not refund the original shipping fees, however.

All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.

Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.

NOTE: THIS RETURN POLICY ONLY APPLIES TO ORDERS PLACED ON DPTURE'S WEB STORE.